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Terms of Service

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Terms of Service

Effective Date: 01/04/2025

Welcome to Homeframe! These Terms of Service (“Terms”) govern your use of our website located at [www.homeframe.shop] (“Website”), and the services and products we offer through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.


1. Overview

Homeframe is an online store that sells home décor products, including but not limited to wall art, scatter cushions, and ceramic vases. Our mission is to provide high-quality, stylish items that help you express your personal aesthetic at home.


2. Use of Our Website

You agree to:

  • Use the Website for lawful purposes only.

  • Not misuse the Website or interfere with its operation.

  • Provide accurate and current information when making a purchase.

We reserve the right to deny access, suspend accounts, or cancel orders if we believe any user is violating these Terms.


3. Product Information

We strive to display our products as accurately as possible. However, actual colors, shapes, and textures may vary due to differences in monitors and lighting. We do not warrant that product descriptions, images, or pricing are error-free.


4. Orders & Payment

All orders are subject to availability and confirmation. Prices are listed in South African Rand (ZAR) and may include VAT where applicable. Secure payment options are provided at checkout.

After placing your order, you will receive a confirmation email. Orders are only processed upon successful payment. We reserve the right to cancel any order at our discretion.


5. Shipping & Delivery

We offer delivery throughout South Africa. Estimated delivery times and shipping fees are shown at checkout. While we aim to deliver within the promised timeframe, delays may occasionally occur. Homeframe is not liable for delays caused by couriers or other external factors.


6. Returns & Exchanges

Returns are accepted within 7 days of delivery for items that are unused, undamaged, and in their original packaging. Return shipping costs are the customer’s responsibility unless the item was damaged or incorrect upon arrival. To initiate a return, contact us at support@homeframe.shop.


7. Intellectual Property

All content on this Website, including but not limited to text, images, product designs, graphics, and logos, are the property of Homeframe and protected under copyright and trademark law. No material may be copied, reproduced, or used without prior written consent.


8. Limitation of Liability

Homeframe shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Products are used at the customer’s discretion and risk. This clause does not affect any statutory rights you may have as a consumer.


9. Privacy

Please review our [Privacy Policy] to learn how we collect, use, and protect your personal information.


10. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our Website following any changes constitutes your acceptance of the new Terms.


11. Contact Us

For questions, support, or feedback, you can reach us at:
Email: support@homeframe.shop
WhatsApp: 062 587 5637
Business Address:
76 Waterbok Street
Montana Park
Pretoria
0159
Gauteng
South Africa