Privacy Policy
Effective Date: 01/04/2025
At Homeframe, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.homeframe.shop] or interact with our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services:
Personal Information:
When you make a purchase, contact us, or sign up for our newsletter, we may collect:
Full name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely via third-party providers)
Non-Personal Information:
We also collect anonymous data through cookies and analytics tools, including:
Browser type and device information
IP address
Pages visited and time spent on the site
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you about your order or inquiries
Improve and personalize your shopping experience
Send promotional emails (only with your consent)
Monitor and analyze site usage and trends
Prevent fraud and ensure the security of our platform
3. Sharing of Information
We do not sell your personal information. We may share information with trusted third parties only when necessary, including:
Payment processors (e.g. PayFast, Yoco)
Courier and delivery services
Marketing and email platforms (if you opt-in)
Legal authorities, if required by law
4. Cookies and Tracking Technologies
Our website uses cookies to improve user experience, enable shopping cart functionality, and track website analytics. You can adjust your browser settings to disable cookies, though this may affect site functionality.
5. Data Security
We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information. Payment information is encrypted and handled by secure third-party providers.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Withdraw consent for marketing communications
Request deletion of your personal data (where legally permissible)
To exercise these rights, contact us at support@homeframe.shop.
7. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date. Your continued use of the Website signifies acceptance of any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:
Email: support@homeframe.shop
Phone: [Insert Contact Number]
Business Address:
76 Waterbok Street
Montana Park
Pretoria
0159
Gauteng
South Africa